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Lady Luck Casino Marquette Transaction

Customer FAQs

Isle of Capri Casinos, Inc. announced on October 13, 2016 that it is selling the Lady Luck Casino Marquette to Casino Queen (“CQ”). It’s expected that CQ will take over as the owner of Lady Luck Casino Marquette during the summer of 2017. Until then, it will be “business as usual” at Lady Luck but we wanted to share the answers to some questions that you may have.
Q: What will happen to my Fan Club® points?
A: You will continue enjoying the same great benefits of Fan Club through the transition to the new owner next year. Your points will continue to be honored by Lady Luck and Isle of Capri Casinos. When CQ takes over, they will honor your points, subject to the rules of their player loyalty club.

Q: When will my Fan Club points expire?
A: As always, points will expire after one year without player activity. When CQ takes over, your points will become subject to the rules of their player loyalty club.

Q: What will happen to my Fan Club status?
A: You will continue enjoying the same great benefits of Fan Club through the transition to the new owner next year. When CQ takes over, your Fan Club status will become subject to the rules of their player loyalty club.

Q: Will I continue to receive my offers and mail?
A: Absolutely. It’s business as usual and you will continue enjoying the same great benefits, including your offers and mail, of Fan Club while we work through our transition.

Q: What happens to my chips and slot tickets?
A: We will continue operating as normal allowing you to continue to utilize your chips.

Q: How will the operations at Lady Luck change?
A: We will continue to provide you with the same fun and exciting experience and encourage you to Play More. Be Happy.®

Q: Who do I contact for questions?
A: Please visit us at the Fan Club desk.